DOtick 3.5.2

All tickets for Dortmund and beyond in one app

How it works:

Download the DOtick app from the App Store. Register with your email address and a password before your first purchase and choose the ticket that suits you.

Pay quickly and easily, and you're ready to go. Enjoy your ride!

Please remember:

• Ensure you have purchased your ticket before departure.
• Make sure your smartphone is functional and fully charged.

The essentials at a glance:

• Purchase tickets for the entire VRR area
• Buy the Germany Ticket
• Enjoy convenient cashless payment
• Purchase tickets for friends or family as well

Advantages:

• Tickets can be purchased in advance and validated at the stop before departure.
• No more searching for small change: Pay easily and securely without cash.
• Avoid queues at machines and board immediately.
• The 10-ride ticket is only available for online purchase.
• eezy.vrr is readily available to you.

Ticket offerings:

• Standard products for the entire VRR
• Flex25/Flex35 options to save on every single ticket purchase
• eezy.vrr, a simple fare for travel throughout NRW

About eezy.vrr:

The eezy.vrr service determines your location to track your journey and limit entry and exit stops. Please note that location services must be activated to utilize eezy.vrr. The use of location services may affect your battery life.

Do you want to know the cost of your journey or seek information about functions in advance? Visit us at https://eezy.nrw/de/.

Registration and Purchase

Before purchasing tickets for the first time, please register under the “Profile” tab. Click on “Register” and provide your first name, last name, and email address. You will receive an email from us prompting you to confirm your account and set a password (minimum 8 characters, including uppercase letters, lowercase letters, numbers, or special characters).

Once registered, you can use all functions of our app without restrictions. In the “Tickets” section, select your desired ticket and click “Buy.” In the subsequent dialog, you can choose whether to depart immediately or later, and whether the ticket is for yourself or someone else. You will then be securely redirected to Logpay, our payment service provider, to complete your purchase. Your preferred payment method will be stored automatically so you do not need to re-enter your details for future purchases. After a successful purchase, your selected ticket will appear in the “My Tickets” section. Here you can also see how long your ticket is still valid. Please remember to validate your ticket before departure.

For more information on our fare conditions and privacy policy, visit: https://www.bus-und-bahn.de/datenschutz-dotick-app.

If you have questions about the DOtick app or your account, our customer service is happy to assist: DOtick@dsw21.de